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Spam Policy:

    Spam Policy
    Van Zandt Internet does not tolerate the transmission of spam. Customers suspected to be using Van Zandt Internet products and services for the purpose of sending spam are fully investigated. Once Van Zandt Internet determines there is a problem with spam, Van Zandt Internet will take the appropriate action to resolve the situation. 

    How We Define Spam
    We define spam as the sending of Unsolicited Commercial Email (UCE), Unsolicited Bulk Email (UBE) or Unsolicited Facsimiles (Fax), which is email or facsimile sent to recipients as an advertisement or otherwise, without first obtaining prior confirmed consent to receive these communications from the sender. This can include, but is not limited to, the following:
    1. Email Messages
    2. Newsgroup postings
    3. Windows system messages
    4. Pop-up messages (aka "adware" or "spyware" messages)
    5. Instant messages (using AOL, MSN, Yahoo or other instant messenger programs)
    6. Online chat room advertisements
    7. Guestbook or Website Forum postings
    8. Facsimile Solicitations

    What We Allow and Don't Allow
    We will not allow our servers and services to be used for the purposes described above. In order to use our products and services, you must not only abide by all applicable laws and regulations, which include the Can-Spam Act of 2003 and the Telephone Consumer Protection Act, but you must also abide by Van Zandt Internet's no spam policies. Commercial advertising and/or bulk emails or faxes may only be sent to recipients who have already "opted-in" to receive messages from the sender specifically. They must include a legitimate return  address and reply-to address, the sender's physical address, and an opt-out method in the footer of the email or fax. Upon request by Van Zandt Internet, conclusive proof of opt-in may be required for an email address or fax number.

    What We Do
    If Van Zandt Internet determines that the services in question are being used in association with spam, Van Zandt Internet will re-direct, suspend, or cancel any web site hosting, domain registration, email boxes or other applicable services for a period of no less than 2 days. The registrant or customer will be required to respond by email to Van Zandt Internet stating that they will cease to send spam and/or have spam sent on their behalf. Van Zandt Internet will require a non-refundable reactivation fee to be paid before the site, email boxes and/or services are reactivated. In the event that Van Zandt Internet determines the abuse has not stopped after services have been restored the first time, Van Zandt Internet may terminate the hosting and/or email boxes in question.  Van Zandt Internet does not issue refunds.

    Van Zandt Internet is committed to making the Internet a safer place.

This Page Last Updated
March 12, 2008

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